Effective as of January 2016
assessURhealth, LLC (“AUH”) has created this privacy statement (“Statement”) in order to demonstrate our commitment to customer privacy. Privacy on the AUH web sites (the “Site”) is of great importance to us. Because we gather important information from our visitors and customers, we have established this Statement as a means to communicate our information gathering and dissemination practices. We reserve the right to change this Statement at our sole discretion.
We may require customers who register to use services and software (collectively, the “Service”) to give us contact information, such as their name, company name, address, phone number, and e-mail address, and financial qualification and billing information, such as billing name and address, credit card number, and the number of users and providers within the organization that will be using the Service. At the time you express interest in attaining additional information, or when you register for the Service, we may also ask for additional personal or company information, such as title, department name, fax number, etc. Customers can opt out of providing this additional information by not entering it when asked.
AUH uses the information that we collect to set up the Service for individuals and their organizations. We may also use the information to contact customers to further discuss customer interest in our company, the Services that we provide, and to send information regarding our company or partners, such as promotions and events. Customers may be invited to receive an email newsletter by providing an email address. Separately, customers are also asked to provide an email address when registering for the Service, in order to receive a username and password. Customer email addresses and any personal customer information will not be distributed or shared with third parties. Customers can opt out of being contacted by us, or receiving such information from us, at any time by sending an email to support@assessURhealth.com.
AUH customers may also have AUH (or its affiliates or authorized third party vendors) host data and information (“Client Data”). AUH will not review, share, distribute, print, or reference any such Client Data except as provided in your Agreement(s), or as may be required by law. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of your Agreement(s), or as may be required by law. Notwithstanding anything to the contrary, however, AUH may access Client Data for the purpose of aggregated analysis, and may share the results of that analysis on a de-identified basis. Of course, customers are responsible for maintaining the confidentiality and security of their user registration and password.
AUH may also collect certain information from visitors to and customers of the Site, such as IP addresses, browser type, domain names, access times, and referring web site addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. AUH will automatically send the friend a one-time email inviting them to visit the site. AUH does not store this information.
To the extent that any Protected Health Information (“PHI”) – as that term is defined in 45 CFR Part 164.501 – is shared with AUH, its use is governed by the current version of the AUH HIPAA Business Associate Agreement, which may be found at http://www.assessURhealth.com/documents.
When you interact with the AUH Website we strive to make that experience easy and meaningful. When you come to our Web site, our Web server sends a cookie to your computer. Cookies are files that Web browsers place on a computer’s hard drive and are used to tell us whether customers and visitors have visited the Site previously.
Standing alone, cookies do not identify you personally. They merely recognize your browser. Unless you choose to identify yourself to AUH, either by responding to a promotional offer, opening an account, or registering for a service, you remain anonymous to AUH. Cookies come in two flavors: session and persistent-based. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you’ve closed your browser or turned off your computer. They include such information as a unique identifier for your browser.
AUH uses session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. This information allows AUH to process your online transactions and requests. Session cookies help us make sure you are who you say you are after you’ve logged in and are required in order to use the AUH application. AUH uses persistent cookies, that only AUH can read and use, to identify the fact that you are a AUH customer or prior AUH Website visitor (whatever the case may be). We are especially careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies. Users who disable their Web browsers’ ability to accept cookies will be able to browse our Website but will not be able to successfully use our Service.
The Site may contain links to other web sites. AUH is not responsible for the privacy practices or the content of these other web sites. Customers and visitors will need to check the policy statement of these others web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.
Questions regarding this Statement or the practices of this Site should be directed to assessURhealth’s Security Administrator by e-mailing such questions to support@assessURhealth.com or by regular mail addressed to assessURhealh, LLC, Attn: Security Administrator, P.O. Box 1275, Tampa, FL 33601.